365Markets (365markets.com) is an unregulated broker who offers Forex and binary options services. This brokerage is situated in Bulgaria and features a wide range of trading instruments and pairs. There has been a lot of confusion around this broker and not to mention the amount of complaints against them on the internet.
When we took thorough look at their platform and the way they operate, it was indeed a little concerning. Read our unbiased review which will help you determine whether this broker suits your need or not.
Company and Support
In general we advice all our traders to hold an account with regulated brokers only because there is a lot of scams perpetrated around the financial markets and the best way to avoid them is by interacting with regulated companies.
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365Markets Limited is incorporated in Bulgaria but when we carried out a background check on them, there wasn’t any information about them in the database of Bulgarian. Financial Supervision commission which means they are unregulated keep in mind the fact that not every unregulated broker is a scam but most of them are.
If you have any queries or run into any problem on this platform the support team can be reached via telephone and email.
Phone – +35924373580
Email – support@365markets.com
Address – R A Hadzhi Dinitar bl, 113, sofia 1510, Bulgaria
Charting and Leverage
The Charting on this platform is very basic and lacks may tools which comes standard in many platform. Apart from changing the layout of the chart, there isn’t anything much you can do. If you are going to open an account with this broker then you definitely need a 3rd party charting solution.
It would have been better if they had their own dedicated application instead of being a completely web based system. The traders can choose the amount of leverage but remember leverage can work for you or against you.
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So, it is better to stick with low amount of leverage, If you are a beginner, as you become experienced and have total awareness of what you are doing then you can increase it. Leverage amount available on this platform are 1:50, 1:100, 1:150, 1:200.
Additional Features
This brokers provide the clients with free access to a lot of educational materials. From the basic meaning of the commonly used terminologies of the market to advanced topics, everything is discussed and relative information is provided.
From a trader’s point of view it is always nice to have knowledge about every type of trading approach, after all learning is a never ending process.
A position size calculator is provided on their website which helps beginner traders to know what amount they are risking and how much a pip is worth depending upon the lot size. Always make sure you have enough balance in your account before opening a trade to avoid getting margin calls or worse, your order will may never get filled because of insufficient amount.
At a single glance the traders can get all the information about the latest happenings in the market and keep track of new, events as all these tools are embedded in the platform itself. During high impact news releases like GDP, NFP announcements, volatility will be huge and spreads increase, so it is good to know all the scheduled events in order to manage your portfolios accordingly.
Testimonials
On the homepage of this website, there are a few testimonials from happy clients but the problem with that is they are all too favorable towards them and there really is no way to verify or trace thee identity of the users which means we do not trust them.
On many popular forums like Trustpilot.com, people have complained about them. Here what the actual users of their service are saying about them:
I was just about to make an investment but fortunately before making a payment I looked at the reviews for 365markets. However, whilst doing this I received a phone call from “someone” (first language not English) from 365markets stating they were my personal advisor. This person then began to ask me some unrelated personal questions and kept asking me to make a deposit of $250. I told him that I had reconsidered what I was doing and was not going to proceed. However, since yesterday I have now had 6 phone calls from different (foreign) people desperate for me to pay the $250. Each time I told the person I was not going to proceed and to not call me, I still had numerous calls. This whole experience has left me feeling as though this is a SCAM. So, my advice would be DO NOT invest anything with 365markets.
Deposit and Withdrawals
The minimum balance required to open an account is $250, the minimum payout depends on the withdrawal method but it is usually around $100 if you use e-wallets. The payment methods this platform supports are VISA, Mastercard, Maestro, Skrill, Webmoney, Qiwi, giropay and wire transfer.
Transaction fees may be applicable on withdrawals, so for exact details about fees contact support team. The time taken for processing withdrawals are not specified.
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Popularity
According to whois.com this domain was registered on 06/08/2013 and it expires on 06/08/2019.
From the details we gathered on alexa.com we know that this website ranks 52,693 in Malaysia which is also where the majority of the traffic to their site is coming from and has a global rank of 4,278,561.
365Markets Review Conclusion
365Markets offers huge number of trading assets and provides leverage of 1:200 which should be enough for most of the traders. They do miss out on providing MT4 program which more than 80% retail traders use. On the flip side this brokers reputation is heavily damaged on the internet and the amount of complaints against them are too many.
After considering all the facts the disadvantages over-weigh the benefits. Our best advice for our readers is to trade using fully regulated and licensed brokers only. Even their spreads are higher then most brokers, so why should you stick with them while you have so many legit choices available.
HELLO, I need help
I am still waiting for 365 Markets to refund my investment of £2500.
Unable to contact 365 Markets on any of the 8 different (UK) phone numbers which they’ve used to contact me but still have access my account with them, also unreplied emails to them about withdrawal of my funds
I’ve tried complaining to the FCA and the ACTION FRAUD TEAM. Their number is 0300 123 2040 or go to their web site: actionfraud.police.uk . Let’s rally
Hi,
We apologize for any inconvenience caused.
As the representative of 365Markets I would advise you to send an email to the customer support team with the subject as “Review”, and to specify the link of this review as well as the issue you’re currently facing.
Your email will be forwarded to the Complaint’s Department where it will be handled.
We hope to hear from you soon.
Kind regards,
Representative of 365Markets
they are not regulated by any authorities. They are fraudsters, your money is as good as gone, myself have lost $17,000 from this bunch of fraudsters, anyone brought to their website by the fraudsters, BEWARE, they operandi is lure through facebook using celebrities, famous person and even ministers to open an account, they will have someone call you soon and ask you to invest more and there are no fees or commission etc, they will say, all they want is if the platform is good, to refer more friends. Its all a lie, they have exorbitant fees if you want to withdraw, they will get more money step by step using all sorts of lies. They are international scammers! Yes Scammers! All whom were scammed, lets scam them back till they close down!
Report them to the Financial Supervision Commission in Sofia Bulgaria corruption@fsc.bg. I have already reported them but the more the better
365 Markets are a trading company in Sofia Bulgaria send your issues to corruption@fsc.bg to investigate them.
Yes, Nicole Ross is a scammer
365 Markets is a Scam! Stay away from it! You will never be able withdraw your money after you deposited! They will just ask you to deposit more and more. 8f you want to withdraw, they will ask you to pay fees higher than your deposits! Its never ending excuses and lies! Do not belief their lies and do not give them the money!!
Hi,
We apologize for any inconvenience caused.
As the representative of 365Markets I would advise you to send an email to the customer support team with the subject as “Review”, and to specify the link of this review as well as the issue you’re currently facing.
Your email will be forwarded to the Complaint’s Department where it will be handled.
We hope to hear from you soon.
Kind regards,
Representative of 365Markets
I have reason to believe I may have been scammed by an investment firm 365 Markets. On the 18th of October I came across a news article from the daily mirror, which then turned out to be fake, as the daily mirror logo branding, as well as the interface was used, however the web address was not the official daily mirror address, it was in fact this web address: (theindependenteconomist.com/eng/dd/dd500br.php?lpkey=150b39eb87f915b910&uclick=7sx9gmwj).
The article talked about how two people went on to Dragon’s den with a trading software known as bitcoin revolution. I clicked on the link, put my details in and was told to go to 365 markets, I received a call within minutes of signing up, a lady called Diana Williams (Dianaw@365markets.com) called me with an unreachable Manchester number (0161 768 0517). She told me to invest £250, I said can I invest a bit less, she then converted my wallet to USD, so I could deposit £197.36 instead, ($250), I asked her what fees were involved, she said only a 5% broker fee, I also asked if there were any recurring monthly fees or anything of that kind and she said no. She also wanted a picture of my driving license and my debit card, with the middle numbers covered and the back of it with the last 3 digits covered because of anti-money laundering rules and regulations. She then said I would be getting a call back from one of their brokers.
A man called Alan Williams (Alanw@365markets.com) called me with a Birmingham number (0121 368 1179) which is also unreachable. He told me I had to invest more money, I kept questioning him and asking him how long it would take to make profit, what the process involved etc. To which he replied, “Rome wasn’t built in a day.” He wouldn’t tell me anything until I deposited the money, he even tried to do it himself from my account, because they already had my account number he asked for the last 3 digits of the back of my card, I gave him the digits, but it wouldn’t let him because he needed the code. I deposited another £197.36 ($250), then he said to get it up to $750, so I deposited another £197.36 ($250), then he said to get it to a $1000, but he said to make it a little bit over £1000 so I put in £198.15 ($251) for a total of $1001.
Then I asked him what happens if I lose my investment to which he replied let’s not go there. I then realised I had made a big mistake and put in a withdrawal request to get my money back. I also emailed the Diana woman, to this day she still hasn’t replied. On Friday morning I saw that my withdrawal request had been declined and my money had already been traded with only $150.99 remaining in the account. I emailed support@365markets.com and I emailed Alan as well. He called me at 9:51am on the 19th of October, with the number (0161 768 0517). I told him I needed my money back and that I hadn’t authorised the trades, as they gave me some documents to sign and even though I didn’t sign them they still began trading my money. I told him to stop the trading, he said that he can’t stop the robot once it has started. I told him has all my money been lost, he said no it is just in the markets, then I said I needed it back to pay my rent, he said don’t worry I will call you back on Monday. I got an email from a woman Evelyn Ray, saying before making a withdrawal request I had to fully authenticate my account, so I gave them a picture of my tenancy agreement for the accommodation I’m currently living at, I asked her would I get my money back after the authentication, she said I had to speak to my broker about that. She also told me that I had to sign some forms authenticating the trades that had already happened, because I didn’t sign the ones they sent the day before they sent me new ones to sign to authorise the trades, they coerced me into signing them, saying the authentication process won’t be complete until I sign them and I won’t be able to get my money back. Not only this but she also said I would be charged 5% a week for not signing them, so I signed them.
On the Monday I received a call from Alan with the number (0121 368 1278), but I couldn’t pick up because I had a meeting, he then emailed me saying he had been trying to reach me without any luck, so I told him to call again at 2pm, he called me back with the number (020 3808 9110). He said not to worry and that my money hadn’t even reached them yet, as it takes 3 working days, he said he can’t stop the trading robot because there are fees involved and that he had to speak to the engineer. He then told me he would call me back Tuesday or Wednesday, I never got a call on either of these days. I emailed him on Wednesday and he said he was “In meetings,” and that he would call me on Thursday. He didn’t call me on Friday either and I have been emailing back and forth with the Evelyn woman for a whole week and she keeps saying he will get back to me, but he hasn’t.
Moreover, I checked the FCA website and found out that 365 markets are not regulated by the FCA, meaning they shouldn’t be trading with UK clients. I have also found Trustpilot reviews from people saying that they had also been the victims of this scam.
Hi,
We apologize for any inconvenience caused.
As the representative of 365Markets I would advise you to send an email to the customer support team with the subject as “Review”, and to specify the link of this review as well as the issue you’re currently facing.
Your email will be forwarded to the Complaint’s Department where it will be handled.
We hope to hear from you soon.
Kind regards,
Representative of 365Markets
You lying scam artists, don’t give me that drop me an email nonsense, every person reading this message, please I implore you call your bank and issue a chargeback within 120 days to get your money back don’t listen to any of these fraudsters lies. Alan Williams, Diana Williams, Alexis Hunt and any others Jack Richards etc. all liars and deserve to suffer so bad. The will get their just deserts.
Never thought I would get scammed like this, but here I am, another victim of this company. As soon as you deposit your money, they continuously harass you to deposit a large sum of money, if you decline they become rude and then block your account. You have no way of recovering your money and all avenues of communication cease to exist.
These people are criminals: Nick Turner / Sean Anderson / Jessica Howard / Jack Fischer Tel: +44 203-318-5844 / +35924912413
Lesson learnt the hard way!!
365Markets (Trustnet Ltd (Company number: 204971633) incorporated in Bulgaria located at R.A. Hadzhi Dimitar bl., 113., en A., fl. 4, app 8, Sofia 1510, Bulgaria
Hi,I am still waiting for 365 Markets to refund my original “investment” of £250.
Unable to contact 365 Markets.
Having made my initial deposit my account manager Rick Taylor double my money within a few weeks after withdrawing my initial deposit I now only have profits in there to play with so everything so far is looking good with this company
I deposited 2750 euro putting my account in arrears because I was told that I could withdraw it later that day. months have gone by and i still cant withdraw my money. What is the issue? How long can it possibly take to accept or decline my withdrawal request? Also where is Briana Nicolson she is the liar who told me that i could withdraw money as soon as i deposited it.
Hi,
We apologize for any inconvenience caused.
As the representative of 365Markets I would advise you to send an email to the customer support team with the subject as “Review”, and to specify the link of this review as well as the issue you’re currently facing.
Your email will be forwarded to the Complaint’s Department where it will be handled.
We hope to hear from you soon.
Kind regards,
Representative of 365Markets
I had a call from you but I could not talk at that time the website has disappeared what has happened how do I sell my tickets and withdraw my money?
Regards
Mark Wayne Daelman
Hi Mark,
I apologize for any inconvenience caused.
Can you kindly drop us an email so we can resolve your request as soon as possible?
Email address: support@365markets.com
I look forward to hearing from you.
Kind regards,
Representative of 365Markets
I am from south africa and ideposit 250usd from the26august but i did not make any profis so i withdraw my money onthe 28of september and still waiting for my money but i get the feeling that i wont get it back.s
Hi Elizabeth,
I apologize for the delay in processing your request.
Can you please drop us an email at support@365markets.com so we may check where your request has reached?
I look forward to hearing from you so we may resolve your request as soon as possible.
Kind regards,
Representative of 365Markets
I am still waiting for 365 Markets to refund my original “investment” of £250.
Unable to contact 365 Markets on any of the 13 different (UK) phone numbers which they’ve used to contact me and unable to access my account with them.
The contact number on the 365 Markets web site is in Bulgaria.
I’ve spoken with BRITISH TELECOM and they tell me that it is possible with today’s TECHNOLOGY for someone abroad to phone a UK number and for the Caller’s number from abroad to appear as a UK number on the display of the recipient. So the phone calls we’re receiving from 365 Markets may ORIGINATE from Bulgaria and NOT the UK.
British Telecom advised me to contact the ACTION FRAUD TEAM which I did. Their number is 0300 123 2040 or go to their web site: actionfraud.police.uk .
Hi Wiiliam,
I apologize for the bad experience you’ve had with us.
Please know that on my end I can see that we have attempted to contact you multiple times but in vain.
Can you please drop us an email at support@365Markets.com, so we can escalate your request.
I look forward to hearing from you.
Kind regards,
Representative of 365Markets
Try badgering these guys with your stories, fight back they are trying to stamp out illegal activities, the normal honest people are sick of it. it will need a lot of support so the more the better, spread the word. I apparently have another account manager this will be the fifth (i wonder which country this one will be from) who will be “contacting me shortly” to try and extract more funds from me 🙂 You will NEVER be able to call them back, I had one who rang on a phone number showing as London and he told me he was in Cyprus ! .
I have also had HMRC scam calls since dealing with 365
president.bg/en/contacts
facebook.com/boyko.borissov.7
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