Coinexchange.io is a virtual currency exchange aiming to support as diverse a range of altcoins as possible. Indeed, if you’re not a true crypto currency buff, you’re likely to find dozens altcoins you have never even heard of at coinexchange.io. Obviously, the stated goal of the operation is to provide a safe and secure environment for the trading of these altcoins as well as for the launching of new altcoin-based ICOs. While the operation looks clean and legitimate, a closer look at the community chatter hosted by sites, such as bitcointalk.org, will reveal a few issues, the gravity of which isn’t entirely clear. Let’s not cut ahead of the chase though, and take a look at the coinexchange.io site first.
As far as promises go, coinexchange.io doesn’t trigger any red flags. There are no too-good-to-be-true promises made and the operation doesn’t float any crypto currency mining and cloud mining schemes.
When it comes to the “About us” section of the site though, the spot where we should learn specifics about the corporate entity behind the operation and its licensing status (if any), we are treated to a rather disappointing listing of goals and mission-definitions. There are no specifics. For an operation that intends to become “a pillar in the online crypto currency market place”, that just won’t do…One has to know who he/she is dealing with.
What exactly does coinexchange.io offer though and what’s the source of the negative feedback out there?
If you ever need to pick up a few UFOcoins, Antimatters or Aspers, coinexchange.io is your destination. The operation features trading on a staggering array of such crypto currencies (for the full list, see below), and it offers information and a more or less official Bitcoin exchange rate on every one. The problem is however that when the crypto currency market explodes into this myriad of currencies conjured up from thin air by who knows whom, some missteps are bound to happen. Namely, some of the ICOs associated with this market will inevitably end up going belly-up and scamming some investors.
A clear example in this regard is GMB (Gambleo), an ICO aimed at working out a currency to be used for various online gambling and sports betting activities. Although it has never been elucidated whether coinexchange.io was indeed directly involved with the GMB fiasco, some investors hold the operator responsible. Other such ICO fiascos have happened at coinexchange.io too.
Another oft-decried coinexchange.io problem used to be their steep withdrawal fees, which have since been sweetened somewhat.
What’s slightly more disturbing about the operation though is that it’s completely anonymous. The website itself is registered by NameCheap Inc, so there’s absolutely no personal identity linked to it in any shape or form. Such an approach leaves ample room for an eventual scam-exit, should the people behind it all decide in favor of such an unsavory move.
The domain was registered in 2016, so it’s relatively new. Its domain authority score is 24 out of 100 and it has a slight spam score too, of 2/17. CoinExchange.io is slightly popular at the time of writing, especially in the US. According to Alexa, they also get significant traffic from India, Italy, France and Spain.
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How exactly does coinexchange.io handle your funds though and what should you know about deposits and withdrawals?
Depositing your coins with the operator is easy enough. All you have to do is to head to your coinexchange.io account and to the “Balances” section, under the “My Account” tab. Locating the coin you want to deposit is easy through the search feature: just start typing the name of the coin or its ticker symbol in the search field. Once found, click the Action tab, and then “Deposit.”
To generate a wallet address to which you can send your coins, click the “generate new address” button. Once the actual transaction is done, you can check the status of your deposit under the “Deposits” tab. Some digital coins may take longer to show up in your account than others.
Most deposits should indeed show up within 10 minutes. If they take longer, clients are advised to use a block explorer to see where their coins are. If the deposit still fails to settle in 30 minutes, a support ticket can be opened with coinexchange.io.
Coin withdrawals work in similar fashion to the above-described deposits to a certain extent.
Once again, you are required to go to the “Balances” section of your “My Account” tab, and to locate the coin you want to withdraw. Then click the Action tab and Withdraw. Once done, type in the amount, provide a wallet address to withdraw to and your password. The “Process Withdrawal” button sets the wheels in motion. To confirm the transfer, you will have to head over to your email and click the link provided in the confirmation email there. The status of your withdrawal can be followed on your “Withdrawal” page.
You can cancel a requested withdrawal before clicking the confirmation link in the above said email. Once you’ve clicked that link, the withdrawal can no longer be cancelled.
Upon logging into your coinexchange.io account, there are a number of things you can do to make sure the process goes smoothly. First of all, make sure you’re using your username and not your email address. Check the registration email you have received upon sign-up, if you’re not sure what your username is.
Check the reCaptcha checkbox. If you are still unable to log in, reset your password and try again.
Upon registration, do not click the confirmation link twice. If you do, you will be presented with an error message. If you receive the said message, just ignore it and log into your new account.
CoinExchange Review Conclusion
Community chatter at bitcointalk.org showcases the fact that people don’t really know where to put this operation yet. Some are quick to call it a scam, while others gripe about the high withdrawal fees and still others voice their contentment with coinexchange.io. From the above analysis, it is clear that not everything is as it should be with this crypto currency exchange.
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Update (December 20, 2017): We have continued keeping an eye on Coinexchange.io following the posting of our review, and we have to say we don’t really like the way the operation is shaping up. There’s more and more negative feedback flowing in regarding the operation, and many people are quick to scream “scam.” While some of these complaints are later sorted out, as the issues turn out to be delay-related ones, this is no way to run a crypto exchange. For this reason, we’ve decided to downgrade the rating we initially gave the operator, and no longer recommend it as a trusted crypto destination.
While most of the complaints are indeed delay-related, some people think that the entire setup is a fake one, including fake orders, fake bids, fake sales, robots used to generate bids, and of course, it does not help when people have their cryptos locked in their wallets for weeks, on account of “maintenance.” Coinexchange.io support is not helpful either. Whether these guys are actually stealing crypto funds or not, we cannot yet tell, but what’s certain is that no reputable and serious operation should ever generate this sort of clap-back from its user-base.
Read other Bitcoin and Crypto Currency Exchange Reviews.
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Full List of the 323 Supported Altcoins
(Updated: June 19, 2017)
ECC E-CurrencyCoin
ZMC ZMicron
ESP Espers
XYOC YocoinClassic
RUNE RuneStoneCoin
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ANTX Antimatter
LINX Linx
UFO UFOCoin
WORM HealthyWormCoin
AMMO AmmoRewards
NRO Neuro
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COUPE Coupecoin
DOGE Dogecoin
GOLF Golfcoin
BCC BitConnect Coin
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MET Metacoin
TCOIN T-Coin
ROC RoosterCoin
DMB DigitalMoneyBits
1337 1337
CHEAP CheapCoin
ETH Ethereum
GLT GlobalToken
MOON Mooncoin
XSTC Safetradecoin
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TRUX TreauxCoin
LTC Litecoin
SPRTS Sprouts
SFE SafeCoin
VOX Voxels
CREA CreativeCoin
LVPS LevoPlus
GWC WildersCoin
DGB Digibyte
611 SixEleven
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XPASC PascalClassic
IOE IOECoin
OC OneCoin
PCS Pabyosicoin Special
POT Potcoin
ETC EthereumClassic
COXST CoexistCoin
EQT Equitrader
ZEIT Zeitcoin
SST SSTCoin
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PUT PutinCoin
TSTR TristarCoin
HONEY Honey
DRS DigitalRupees
WYV Wyvern
KMD Komodo
ACES AcesCoin
SHM Saham
RUP Rupee
SHND StrongHands
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PIVX Pivx
CRN CoronaCoin
TIPS Fedoracoin
QUANT QuantumCoin
XP XP
TOR TorCoin
GMB Gambleo
RAIN Condensate
HODL Hodlcoin
PICO Pico
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MINT Mintcoin
LMC LoMoCoin
GREV2 GreencoinV2
SKULL PirateBlocks
CACH CACHeCoin
PCN Peepcoin
BULLS Bullshitcoin
WOW Wowcoin
XVE TheVeganInitiative
KUBO KubosCoin
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POL PolarisCoin
BIGUP Bigup
CJ CryptoJacksCoin
XZC ZCoin
FTC Feathercoin
DOGEJ DogeJunior
BELA Belacoin
DGC Digitalcoin
YHC YokohamaCoin
SIMP Simplecash
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HYP HyperStake
XVS Vsync
POSW PoSWCoin
ICASH iCash
CUBE DigiCube
DASH Dash
MGM Magnumcoin
KURT Kurrent
FOOT FootyCash
ZCC ZcCoin
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MAXI Maxicoin
GTC GlobalTourCoin
ZEC Zcash
ZCL Zclassic
TRANCE Trancecoin
TSE Tatoocoin
GREENF GreenFingers
XGTC GirlsTokenCoin
DNCV2 DronecoinV2
IXC IXCoin
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ATX ArtexCoin
ERY Eryllium
GFC Guficoin
PDG PinkDogCoin
ELS Elysium
DBIC DubaiCoin
MUE MonetaryUnit
UNO Unobtanium
BITB Bitbean
KRA Kratomcoin
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HNC Huncoin
EMC Emercoin
XBU Ubercoin
MXT MarteXcoin
BOAT Doubloons
CNT Centurioncoin
BENJI BenjiRolls
HALLO Halloweencoin
ANI Animecoin
ZENI Zennies
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TELL Tellurion
TOPAZ TopazCoin
RNS RenosCoin
RUB RubbleCoin
MOIN Moincoin
IMX ImpactCoin
ALL ALLION
ORB Orbitcoin
UNIT UnitCurrency
XSA Sigma
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LUNA Lunacoin
ARGUS Arguscoin
BON Bon PeKaO
CXT Coinonat
SDASH ScryptDashCoin
BAKED BAKEDcoin
BRIT Britcoin
VC VirtualCoin
PULSE Pulse
AMS Amsterdamcoin
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FRT Fortesque
GAIN UGAIN
ACP AnarchistsPrime
HOLLY Hollyweed
GEERT Geertcoin
GRS Groestlcoin
STO SaveTheOceanCoin
NLG Gulden
MAC MachineCoin
DEM eMark
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JIN JinCoin
SFC SolarflareCoin
BLK Blackcoin
TPC TrumPenceCoin
WCL Wowclassic
BIZ BizCoin
CLT CryptoLottoToken
LDC Landcoin
LEVO LevoCoin
420G Ganjacoin
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COOC CoochieCoin
BPOK BitPokemonGo
HOC Huobicoin
GB GoldBlocks
CHESS ChessCoin
OGN OGNCoin
BOPS Beonpush
MILO MiloCoin
REGA Rega
FAIR Faircoin
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XEV EvoPoints
SHOT MoonShot
CHILI ChiliCoin
GOLD GoldenCoin
HVCO HighVoltageCoin
XCT CBit
BTD BitCloud
ATOM AtomicCoin
ZURMO XZurmo
EMIRG EmiratesGoldCoin
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BTCRF BitcoinRefill
TLE TattoocoinLimitedEdition
ADCN AsiaDigiCoin
FAZZ Fazzcoin
XBTS Beatcoin
XCHE CheCoin
VLTC Vaultcoin
KLC KiloCoin
EXCL ExclusiveCoin
MEA MiddleEarthCoin
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ADZ Adzcoin
ZOI Zoin
ARG Argentum
PIGGY PiggyCoin
POST Postcoin
PCM Procom
GMX GoldMaxCoin
EGC EverGreenCoin
CANN CannabisCoin
DLC DollarCoin
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TER TerraNovaCoin
SUPER SuperCoin
DMC DynamicCoin
TPG Trollpayment
BLAZR BlazerCoin
AMC AngelaMerkelCoin
BET Betacoin
CQST Conquestcoin
WRP Wrapper
CYT Cryptotokenz
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PUT PutinCoin
NRN Neuron
BIGUP Bigup
FCH FastCash
TELL Tellurion
HALLO Halloweencoin
DOGE Dogecoin
CREAK Creakcoin
MNM Mineum
SYNQ BitSynq
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SCT ScryptToken
VOX Voxels
HONEY Honey
ECN E-Coin
PRX Printerium
EDRC EDRCoin
MOON Mooncoin
CNNC Cannation
KMD Komodo
KORUNA CzechoSlovak KORUNA
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DOGE Dogecoin
MER TheMermaidCoin
HONEY Honey
GAM Gambitcoin
LVPS LevoPlus
PAYU PayUToken
BITZ Bitz
MOON Mooncoin
CAB CabbageUnit
ORO Orocoin
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XCO XCoin
CC CoolindarkCoin
RHO Rhodiumcoin
WOW Wowcoin
FSX Frost
ENZO ENZOLimited
HMC HarmonyCoin
FGZ FreeGameZoneCoin
XXX XxXCoin
TIPS Fedoracoin
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PAL Palcoin
ZEIT Zeitcoin
INSN InsaneCoin
XDE2 Xde2
MEC Megacoin
XBC BitcoinPlus
MOJO Mojocoin
YOVI YoviCoin
GLT GlobalToken
MENTAL MentalHealthCoin
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POLOB PoloBittShares
ALTC AntiLiteCoin
SYNX Syndicate
CRW CrownCoin
DASH Dash
1337 1337
MST MustangCoin
HONEY Honey
MEME Memetic
LTC Litecoin
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MBIT Mbit
ELCO ELcoin
PUT PutinCoin
BLU Bluecoin
CREA CreativeCoin
ECN E-Coin
WASH WashingtonCoin
GLTC GlobalTradeCoin
MSCN MasterSwisCoin
SRC SecureCoin
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AMC AngelaMerkelCoin
HPC Happycoin
XZCD ZcoinDark
GOKU GokuCoin
TSE Tatoocoin
ZSE Zsecoin
VOX Voxels
HONEY Honey
PIVX Pivx
SPRTS Sprouts
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KOBO Kobocoin
VIDZ PureVidz
SLR SolarCoin
XQN Quotient
EBT EbitTreeCoin
SHND StrongHands
MIU MiyuCoin
REV Revenu
ZEIT Zeitcoin
UNO Unobtanium
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PCN Peepcoin
GAM Gambitcoin
AU AurumCoin
LVPS LevoPlus
NBIT netBit
CALC Caliphcoin
SILK2 SilkCoin2
XP XP
CMX CoinMiningIndex
NBX NetBit
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HAL Halcyon
SCORE Scorecoin
CMT Cometcoin
KUBO KubosCoin
XLR Solaris
BXT Bittoken
GRS Groestlcoin
yes its scam don’t deposit money
Took $1000 from my wallet and deleted my account, absolute scam exchange. DO NOT USE!!!
@CoinExchangeio
It had been 3 days since I had sent the ETH to the CoinExchange ETH wallet, it had been over 16000 confirmations in explorer but it is still pending on the CoinExchange balances page. I had also sent support ticket (#56793) which had not helped.
I stupidly joined this site to buy some of the newer coins as I couldn’t get them on any other exchange. I deposited my ETH, it was accepted within about 5 minutes. After spending a couple of hours on trying to decide what to buy I changed my mind and went to withdraw my ETH. Well that was 5 days ago, I have tried to withdraw probably 20 times. The site says it will send you a confirmation email to withdraw. That email never ever comes. I contacted support, they just ticked it as resolved pretty much immediately. I have contacted them a few more times, they just completely ignore you. They ignore your comments on their twitter page also, if you want to see how many people they are ripping off just have a look at their twitter. To any people saying it’s a great site, lets see how good you think it is when you want to withdraw your funds. This site is a SCAM and they nothing but thieves…
Created an account.
Received a confirmation email, however the link in the email goes to a 404 error page.
Tried to create a Ticket – on submitting a message is received –
The page you were looking for doesn’t exist.
Is this site actually legit ??
Scam Alert !!!!!!! I purchased SHND with bitcoin for the lowest asking price and my order went through. My account says net worth is around what i paid for it. When i do the math its greatly reduced from $1000 to $50. But my account still says its worth $1000. If i go to another exchange and pop in the amount its worth $50. I tried selling for lowest possible offer and it doesnt go through, its still pending.
When the B3 coin hit on saturday I sold all the coins i had for 1.7 Bitcoin today is tuesday and my sell is still pending. Thats over 14k I’m waiting on, please tell others not to join this site due to unnatural business practices.
coinexchange-io are scamming axxholes
laggy, terrible
pure scam, with shit coins (scam coins) , you invest in coins and you instantly loose your money cause you cant reclaim it or even sell it, I lost a bunch of money with them , tried to expain to customer service but they obviously aware and in a partnership with all the scam coins in this website, when you trade a good coin expect to have a closed wallet or any type of bug…just remove your money from there asap they are going down sooner than later!!!
I found that Coinexchange is completely scam.
When I placed a order at lower price, the site froze and they didn’t confirm my order even if I clicked a confirm button many times. On the other hand, When I placed a order at a highest price, they confirmed my order very quickly, and what is worse, I tryed to sell at higher price, it didn’t work, but I was able to sell at lowest price so easily.
I’ll never send coins to this site.
This is a scam!! I repeat a scam!! They steal coins, their support is just a front to provide ‘service’. BEWARE, do not change your coins here.